SpotBet FAQ — all your questions answered here

No, SpotBet's policy allows each individual to hold only one account. Any attempt to create multiple accounts using the same mobile number, email, or ID may result in all associated accounts being suspended. For more details, Terms & Conditions See details.

Initial verification is usually completed instantly after registration using a mobile OTP. For full KYC verification, you'll need to submit an NID scan — this is processed within 12 to 24 hours. Once verified, your withdrawal limit will be increased.

login page and click the "Forgot Password?" button. Enter your registered mobile number and an OTP will be sent to you. Use that OTP to set a new password. The whole process takes just 2 minutes. If you still have trouble, Help Center Contact us.

To close your account, Help Center Contact us via live chat. Make sure to withdraw your full balance before deleting your account. To take a temporary break as part of responsible gaming, Responsible Gaming use the self-exclusion option on the page.

SpotBet accepts deposits via Mobile Pay, Nagad, Rocket, DBBL Nexus, and Visa/Mastercard. Mobile banking methods are the most popular and fastest — usually instant.

The minimum deposit at SpotBet is just ৳200 — so you can start small. The maximum deposit limit depends on your KYC verification level. To learn more, Financial Transactions Visit the page.

Deposits via Mobile Pay, Nagad, and Rocket are typically instant — within 5 minutes at most. Bank transfers may take 15–30 minutes. If it's been over 30 minutes, Help Center Contact us with your transaction ID.

SpotBet does not charge any deposit fees. However, your payment provider (such as Mobile Pay) may apply their own transaction fees. These charges are outside SpotBet's control.

Most withdrawal requests are processed within 15–30 minutes. If KYC verification is pending, your first withdrawal may take 12–24 hours. During peak hours it may take slightly longer — but never more than 24 hours.

Minimum withdrawal is ৳500. KYC-verified members have a daily maximum withdrawal limit of ৳1,00,000. Premium members enjoy an even higher limit. For details, Financial Transactions on the page.

Common reasons for withdrawal rejection: incomplete KYC, unmet bonus wagering requirements, or incorrect payment details. The reason will be noted in your account notifications. Resolve the issue and resubmit, or Help Center Contact us.

First time Registration making your first deposit will automatically credit the welcome bonus to your account. The bonus amount and terms may vary based on the current promotion. For details, Terms & Conditions on the page.

A wagering requirement means you need to place a certain amount in bets before you can withdraw bonus funds. For example, a ৳1,000 bonus with a 10x wagering requirement means you must wager ৳10,000 in total. All requirements are clearly shown on your account dashboard.

Every day Login and your daily login bonus is credited automatically. Keep up a login streak and your bonus amount grows over time. Log in seven days in a row to unlock a special weekly bonus.

Yes, most bonuses have an expiry date. Welcome bonuses are typically valid for 30 days, while daily bonuses expire after 24 hours. Any unused bonus is forfeited once it expires. You can always check your bonus expiry in the account dashboard.

SpotBet offers Live Casino, slot machines, Sports Betting, Lottery, Jackpot, Virtual Sports, and much more. Every week, New Games being added.

Yes, all games on SpotBet use certified RNG (Random Number Generator) technology. Live Casino features real dealers streamed live in real time. Sports Betting odds are aligned with international standards.

Yes, SpotBet is fully mobile-optimized. All games are accessible from any smartphone browser on Android or iOS — no separate app download needed. Just log in from your browser for the full experience.

Yes, SpotBet uses 256-bit SSL encryption. Your personal and financial information is fully protected. No data is ever shared with third parties. To learn more, Privacy Policy Read more.

Change your password immediately and enable two-factor authentication (2FA). Then Help Center let SpotBet know. The team will review all account sessions to ensure your security. Remember, SpotBet will never ask for your password by phone or email.

Login and go to Account Settings. You'll find the 2FA option under the "Security" section. Simply verify your mobile number to activate 2FA. From then on, you'll need to enter an OTP each time you log in from a new device.

SpotBet takes responsible gaming seriously. You can set daily/weekly deposit limits and take a temporary or permanent break from gaming. To learn more, Responsible Gaming Visit the page.